At YouTooCanRun it is always about giving the runners a better experience.
Based on the fact that we handle bib distribution across several events each weekend, our depth of experience gives us continuous opportunities to innovate.
At most expos, runners / their office staff show up without bib numbers. This creates pressure on the counter staff leading to queue pileup.
So we asked ourselves the question, why not build self-help kiosks, and went ahead and launched it at HTHM Thane. Dinesh Laungani understood our hardware need and fabricated a stand overnight. Thanks.
But karma has a way of instant payback. Bernie, the pleasant lady turned up and asked for Dinesh, telling me that her Garmin was not catching GPS signals and that she was wanting to return a ‘defective’ product.
A few quick troubleshooting steps, saw her going away with a spring in her step, pleased as a plum.