Registration Support
At YouTooCanRun, we understand that a seamless registration experience is crucial for the success of any running event. Our dedicated Registration Support Services ensure that participants, organizers, and timing partners receive timely assistance and efficiently manage all registration-related tasks. From technical support to participant data handling, we take care of it all so that you can focus on delivering an exceptional event experience.
Our Registration Support Services include:
- Support Call Handling - Our trained support team is available to address queries and concerns related to event registrations, ensuring quick and accurate resolution.
- Responsive Support Emails/WhatsApp Messages - We manage and respond to support emails/WhatsApp messages on behalf of the organizer, helping participants with all aspects of the registration process.
- Participant Data Verification & Management - We ensure all participant data is verified, clean, and well-organized, reducing errors and enhancing data quality for race day.
- Bulk Registration Uploads - We support corporate and group entries by processing bulk uploads efficiently, saving time and reducing manual work.
- Event Information & Notifications - We manage communication of key event details, updates, and reminders to registered participants via email, WhatsApp or SMS.
- Discount Coupon Creation & Management - We create, track, and manage discount codes for specific target groups or promotional campaigns, helping drive registrations.
- Coordination with Event Organizers - We work closely with event teams to align registration flow, pricing logic, category management, and reporting.
- Coordination with Timing Teams - We ensure a smooth handover of verified participant data to the timing partners for accurate bib and chip allocation and timing.